Privacy Policy

Last Updated: May 11, 2024

At Radiance AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

We collect several types of information from and about users of our platform, including:

  • Personal Information: Name, email address, date of birth, gender, and other demographic information you provide during registration.
  • Health Information: Symptoms, medical history, and other health-related information you provide when using our diagnostic services.
  • Usage Data: Information about how you interact with our platform, including diagnosis history, features used, and time spent on the platform.
  • Device Information: Information about your device, IP address, browser type, and operating system.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and improving our health diagnostic services
  • Personalizing your experience on our platform
  • Communicating with you about your account and our services
  • Analyzing usage patterns to improve our platform
  • Ensuring the security and integrity of our platform
  • Complying with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Encryption of sensitive data both in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Employee training on data protection and privacy

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate or incomplete information
  • The right to delete your personal information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@dgeneration.io
Address: Developed By Jay Patel & Shraddha Gautam
Phone: +91 95121 91655